"0x0000000A" Stop error message in Windows Vista or in Windows Server 2008 if iSCSI storage is installed

Applies to: Windows Server 2008 Datacenter without Hyper-VWindows Server 2008 for Itanium-Based SystemsWindows Server 2008 Standard without Hyper-V

Symptoms


You have a computer that is running Windows Server 2008 or Windows Vista. When you when you start the computer from an iSCSI disk, or when you connect or disconnect an iSCSI disk, you receive the following error message:

Notes

  • The parameters in this Stop error message vary, depending on the configuration of the computer.

  • Not all "0x0000000A" Stop errors are caused by this problem.

Cause


This issue occurs because there is a race condition when the worker thread releases memory in an incorrect order.

Resolution


A supported hotfix is available from Microsoft Support.

Prerequisites

To apply this hotfix, you must be running one of the following operating systems:

  • Windows Vista Service Pack 1 (SP1)
  • Windows Vista Service Pack 2 (SP2)
  • Windows Server 2008
  • Windows Server 2008 Service Pack 2 (SP2)

For more information about how to obtain a Windows Vista service pack, click the following article number to view the article in the Microsoft Knowledge Base:

935791 How to obtain the latest Windows Vista service pack

For more information about how to obtain a Windows Server 2008 service pack, click the following article number to view the article in the Microsoft Knowledge Base:

968849 How to obtain the latest service pack for Windows Server 2008

Restart requirement

You must restart the computer after you apply this hotfix

Hotfix replacement information

This hotfix does not replace a previously released hotfix

File information

The English (United States) version of this hotfix installs files that have the attributes that are listed in the following tables. The dates and the times for these files are listed in Coordinated Universal Time (UTC). The dates and the times for these files on your local computer are displayed in your local time together with your current daylight saving time (DST) bias. Additionally, the dates and the times may change when you perform certain operations on the files.

Windows Vista and Windows Server 2008 file information notes

Important Windows Vista hotfixes and Windows Server 2008 hotfixes are included in the same packages. However, only "Windows Vista" is listed on the Hotfix Request page. To request the hotfix package that applies to one or both operating systems, select the hotfix that is listed under "Windows Vista" on the page. Always refer to the "Applies To" section in articles to determine the actual operating system that each hotfix applies to.

  • The files that apply to a specific product, SR_Level (RTM, SP n ), and service branch (LDR, GDR) can be identified by examining the file version numbers as shown in the following table.

    Version

    Product

    SR_Level

    Service branch

    6.0.600 1 . 22 xxx

    Windows Vista and Windows Server 2008

    SP1

    LDR

    6.0.600 2 . 22 xxx

    Windows Vista and Windows Server 2008

    SP2

    LDR

  • Service Pack 1 is integrated into the release version of Windows Server 2008. Therefore, RTM milestone files apply only to Windows Vista. RTM milestone files have a 6.0.0000. xxxxx version number.

  • The MANIFEST files (.manifest) and the MUM files (.mum) that are installed for each environment are listed separately in the "Additional file information for Windows Server 2008 and for Windows Vista" section. MUM files and MANIFEST files, and the associated security catalog (.cat) files, are extremely important to maintain the state of the updated components. The security catalog files, for which the attributes are not listed, are signed with a Microsoft digital signature.

For all supported x86-based versions of Windows Server 2008 and of Windows Vista

File name

File version

File size

Date

Time

Platform

Iscsi.inf_loc

Not Applicable

838

14-May-2010

21:08

Not Applicable

Iscsilog.dll

6.0.6001.22692

16,384

14-May-2010

15:38

x86

Msiscsi.sys

6.0.6001.22692

182,152

14-May-2010

17:47

x86

Iscsilog.dll

6.0.6002.22405

16,384

14-May-2010

16:01

x86

Msiscsi.sys

6.0.6002.22405

182,144

14-May-2010

18:53

x86

For all supported x64-based versions of Windows Server 2008 and of Windows Vista

File name

File version

File size

Date

Time

Platform

Iscsi.inf_loc

Not Applicable

838

14-May-2010

22:01

Not Applicable

Iscsilog.dll

6.0.6001.22692

16,384

14-May-2010

16:00

x64

Msiscsi.sys

6.0.6001.22692

217,488

14-May-2010

18:05

x64

Iscsilog.dll

6.0.6002.22405

16,384

14-May-2010

16:21

x64

Msiscsi.sys

6.0.6002.22405

217,984

14-May-2010

18:59

x64

For all supported IA-64-based versions of Windows Server 2008

File name

File version

File size

Date

Time

Platform

Iscsi.inf_loc

Not Applicable

858

14-May-2010

17:09

Not Applicable

Iscsilog.dll

6.0.6001.22692

16,384

14-May-2010

15:46

IA-64

Msiscsi.sys

6.0.6001.22692

503,688

14-May-2010

17:36

IA-64

Iscsilog.dll

6.0.6002.22405

16,384

14-May-2010

16:14

IA-64

Msiscsi.sys

6.0.6002.22405

503,688

14-May-2010

18:36

IA-64

Status


Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section

More information


For more information about an iSCSI Boot, visit the following Microsoft website:

General information about an iSCSI Boot

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

Additional file information


Additional file information for Windows Vista and for Windows Server 2008

Additional files for all supported x86-based versions of Windows Vista and of Windows Server 2008

File name

Update.mum

File version

Not Applicable

File size

40,182

Date (UTC)

18-May-2010

Time (UTC)

05:08

Platform

Not Applicable

   

File name

X86_iscsi.inf_31bf3856ad364e35_6.0.6001.22692_none_3cee1d450d0b71e2.manifest

File version

Not Applicable

File size

2,250

Date (UTC)

18-May-2010

Time (UTC)

05:09

Platform

Not Applicable

   

File name

X86_iscsi.inf_31bf3856ad364e35_6.0.6002.22405_none_3f38e13d09e614b9.manifest

File version

Not Applicable

File size

2,250

Date (UTC)

18-May-2010

Time (UTC)

05:09

Platform

Not Applicable

   

Additional files for all supported x64-based versions of Windows Vista and of Windows Server 2008

File name

Amd64_iscsi.inf_31bf3856ad364e35_6.0.6001.22692_none_990cb8c8c568e318.manifest

File version

Not Applicable

File size

2,252

Date (UTC)

18-May-2010

Time (UTC)

05:09

Platform

Not Applicable

   

File name

Amd64_iscsi.inf_31bf3856ad364e35_6.0.6002.22405_none_9b577cc0c24385ef.manifest

File version

Not Applicable

File size

2,252

Date (UTC)

18-May-2010

Time (UTC)

05:09

Platform

Not Applicable

   

File name

Update.mum

File version

Not Applicable

File size

40,570

Date (UTC)

18-May-2010

Time (UTC)

05:08

Platform

Not Applicable

   

Additional files for all supported IA-64-based versions of Windows Server 2008

File name

Ia64_iscsi.inf_31bf3856ad364e35_6.0.6001.22692_none_3cefc13b0d097ade.manifest

File version

Not Applicable

File size

2,251

Date (UTC)

18-May-2010

Time (UTC)

05:08

Platform

Not Applicable

   

File name

Ia64_iscsi.inf_31bf3856ad364e35_6.0.6002.22405_none_3f3a853309e41db5.manifest

File version

Not Applicable

File size

2,251

Date (UTC)

18-May-2010

Time (UTC)

05:08

Platform

Not Applicable

   

File name

Update.mum

File version

Not Applicable

File size

7,259

Date (UTC)

18-May-2010

Time (UTC)

05:08

Platform

Not Applicable