Only a parent using the Microsoft family service can change Xbox privacy and online safety settings for a child account. If you're having trouble changing your settings, make sure your Microsoft account is a parent account in a Microsoft family. See whether you're a child or an adult in a family by signing in at account.microsoft.com/family. To change your settings:
Sign in to the Xbox settings page with your Microsoft account.
Choose the gamertag for your child’s account.
- Choose which Privacy tab you’d like to see, and change the settings on the tab.
- Select Save before leaving or switching to another tab. Then have your child sign in and sign out of their account to make the changes take effect.