Download printer drivers in Windows
If your printer isn't responding, you may need to remove it and reinstall it so Windows can download and install the proper drivers.
Make sure your printer is on and connected to your PC.
Open Start > Settings > Bluetooth & devices > Printers & scanners . Select the name of the printer, and then choose Remove.
To reinstall the printer, select Add device and then select the name of the printer you want to add. If Windows doesn’t automatically find a new driver after the printer is added, look for one on the device manufacturer's website and follow their installation instructions.
If your printer isn't responding, you may need to remove it and reinstall it so Windows can download and install the proper drivers.
Make sure your printer is on and connected to your PC.
Open Start > Settings > Devices > Printers & scanners. Select the name of the printer, and then choose Remove device.
To reinstall the printer, select Add a printer or scanner and then select the name of the printer you want to add. If Windows doesn’t automatically find a new driver after the printer is added, look for one on the device manufacturer's website and follow their installation instructions.
Related topics
-
Find out how to install a printer in Windows.
-
Find out how to add a printer or scanner in Windows.
-
Find out how to install the latest driver for your printer in Windows.
-
Find out how to set a default printer in Windows.
-
Find out how to view the print queue in Windows.
-
Find out how to change a printer’s status from “offline” to “online” in Windows.
-
If you're having a problem changing your printer "offline" status, go to Troubleshooting offline printer problems in Windows.
-
If you're having a problem with printer connectivity in Windows, go to Fix printer connection and printing problems in Windows.
Need more help?
Want more options?
Explore subscription benefits, browse training courses, learn how to secure your device, and more.
Communities help you ask and answer questions, give feedback, and hear from experts with rich knowledge.
