Why was my Microsoft Rewards order cancelled? Email Print We’re sorry for the hassle. Rewards orders may be cancelled for a number of reasons. Reach out to Support and we’ll do our best to get it sorted out. Properties Article ID: 4027091 - Last Review: Aug 11, 2017 - Revision: 1 Was this information helpful? Yes No Tell us what we can do to improve the article Submit Thanks! Your feedback will help us improve the support experience.