Cortana can't hear me

Applies to: CortanaWindows 10

  • If Cortana doesn't respond when you speak into your PC, try these steps to resolve the most common causes:
    • Check to make sure you have a working microphone. Check that your microphone is enabled and set as the default device.
    • Check your privacy settings. Your privacy settings can prevent Cortana from responding to your voice. 
    • Check that "Cortana" mode is turned on. Note: The wake word is currently disabled in recent versions of Cortana but will be re-enabled soon. 
    • If you're going through the set up experience, there may not be an issue with your computer or microphone. 
  • For step-by-step solutions to each of these potential causes, see the "Cortana can't hear me" support topic.