FIX: Cannot change the password for a SQL Server service account when additional LSA protection is enabled

Applies to: SQL Server 2014 DeveloperSQL Server 2014 EnterpriseSQL Server 2014 Enterprise Core

Symptoms


Consider the following scenario:

  • You have an instance of Microsoft SQL Server installed on a computer.
  • You enable additional Local Security Authority (LSA) protection.

In this scenario, you may be unable to change the password for the SQL Server service account.

Resolution


This issue is fixed in the following cumulative updates for SQL Server:

      Cumulative Update 2 for SQL Server 2017

      Cumulative Update 9 for SQL Server 2016 RTM

      Cumulative Update 6 for SQL Server 2016 SP1

      Cumulative Update 8 for SQL Server 2014 SP2

More Information


For more information about how to configure additional LSA protection, see Configuring Additional LSA Protection.

Status


Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

References


Learn about the terminology that Microsoft uses to describe software updates.