Discontinuation of Service - Microsoft Dynamics Marketing (announced August 18, 2017)

Applies to: Dynamics 365 for Marketing

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Published: August 21, 2017

Last October, Microsoft announced that Microsoft Dynamics Marketing would no longer be sold to new customers starting November 2016. For active subscribers, Microsoft Dynamics Marketing will be retired as of May 15, 2018. 

As part of this transition, Microsoft is inviting customers to consider a couple of options that may service their on-going marketing needs: Microsoft Dynamics 365 for Marketing, Adobe Marketing Cloud, and other partner solutions.  

  • Microsoft Dynamics 365 for Marketing will be available for preview in the future and is expected to be released in Spring 2018. You can sign up for the preview and will be notified when the preview is available: https://connect.microsoft.com/dynamicscustomerengagement
  • For enterprise customers or customers with more advanced marketing needs, we suggest you consider Adobe Marketing Cloud. Please visit this site for more information.
  • We also recommend that you refer to AppSource to help you find additional applications built on Dynamics 365 that may align to your business or department needs.

For questions regarding subscriptions, support or billing, please reach out to Billing & Subscription support, or visit the Microsoft Dynamics Marketing blog for more information. 

 The information on this page is subject to the Microsoft Policy Disclaimer and Change Notice. Return to this site periodically to review any such changes.