SCVMM 2016 agent installation fails with Error 410

Applies to: System Center 2016 Virtual Machine ManagerWindows Server 2016

Symptoms


On the SCVMM server you may see the following error message: 

There is a problem with this Windows Installer package. A DLL required for this install to complete could not be run. Contact your support personnel or package vendor.

 

SCVMM 2016 Agent installation can fail with the error message: “There is a problem with this Windows Installer package. A DLL required for this install to complete could not be run.”

SCVMM 2016 Agent installation can fail with the error message:

There is a problem with this Windows Installer package. A DLL required for this install to complete could not be run.

error 410

Agent installation failed on Host. The application failed to start because side-by-side configuration is incorrect.

Cause


The installation of vcredist_x64.exe was triggered automatically by the VMM Agent installer in older versions of System Center Virtual Machine Manager 2016. In VMM 2016 vcredist_x64.exe needs to be installed before the VMM 2016 Agent installation.

Resolution


Make sure vcredist_x64.exe has been installed before the VMM 2016 Agent installation.