Windows 10 device automatic enrollment in Intune fails during setup

Applies to: Microsoft Intune

 

Symptoms


When you try to automatically enroll a Windows 10 device in Intune during the Out-Of-Box Experience (OOBE) process, you receive the following error message:

 

Cause


The issue occurs if one of the following conditions is true:

  • The Users may join devices to Azure AD setting is set to Selected, but the user isn't a member of the selected users.
  • The Users may join devices to Azure AD setting is set to None.

Device setting

Resolution


To fix the issue, we recommend that you set Users may join devices to Azure AD to All.

Or, you can add the user to the list of selected users who are enabled to join devices to Azure AD. If the Users may join devices to Azure AD setting is set to None, change it to Selected, and then add the new user to the selected users list.