Service Update 7 for Microsoft Dynamics 365 9.0.0


INTRODUCTION


Service update 7 for Microsoft Dynamics 365 Online 9.0.0 is now available. This article describes the hotfixes and updates that are included in Service update 7.

MORE INFORMATION


Update package Build number  
Service update 7 for Microsoft Dynamics 365 Online 9.0.0

9.0.0.3267


To determine whether your organization had this update applied, check your Microsoft Dynamics CRM Online version number. Click the gear icon in the upper-right corner, and then click About.

Service update 7 resolves the following issues:

Performance Improvements

The following list details issues whose resolutions improve the speed or functionality of Dynamics.

  • Report viewer icons are missing when using certain language packs
  • Unified client interface pages become unresponsive when opening a new opportunity fails
  • The session expires while using the Dynamics 365 mobile app in Offline Mode resulting in the error "This operation failed because you are offline"
  • After upgrading the Project Services solution, attributes in the msdyn_approval entity become corrupted
  • Language packs are unable to be enabled

Unexpected Behavior

The following list details issues whose resolutions correct actions performed in Dynamics that do not work as intended.

  • Lead qualifications are executed in the wrong user context

Repaired Functionality

The following list details issues whose resolutions repair items in Dynamics that are not functioning.

  • Importing solution fails due to custom security roles
  • Upgrading organization fails due to duplicate key
  • Removing sample data does not purge all sample data properly
  • The status field in an Opportunity which is converted from an Email is not updated properly
  • Upgrading organization fails due to a null class id
  • Unable to create account and contact records in offline mode
  • Unable to qualify Lead records to Opportunities when using unified client interface offline
  • The "Next" button does not function properly when advancing business process flows under certain conditions
  • Records set to be available offline are not displaying properly
  • Work Order and Bookings subgrids do not load correctly when using an iPhone
  • Corrected minimum permission requirements to create a Quick Campaign related activity

Error Messages, Exceptions, and Failures 

The following list details issues whose resolutions correct actions that produce errors, unhandled exceptions, or system or component failures.

  • Upgrading organization fails due to LeadManagement install failure
  • Upgrading organization fails due to a mobile offline exception
  • Upgrading organization fails due to a null reference exception
  • Upgrading organization fails due to a input string format exception
  • An error occurs when enabling the Hebrew language
  • An authentication error occurs when acquiring a token under certain conditions
  • Upgrading organization fails due to a boolean property exception
  • Upgrading organization fails due to an index dependency exception
  • Upgrading organization fails due to a service value update exception
  • Upgrading organization fails due to a metadata cache exception
  • Upgrading organization fails due to a SQL connection state exception
  • Creation of new organization fails due to a package installation failure exception
  • The error "Record is unavailable" occurs when setting recurrence in a Recurring Appointment
  • An error occurs when attempting to add a new product to the Opportunity subgrid SQL timeouts caused by transient errors cause Solution Import failures
  • An error occurs when attempting to save a Portal comment in the Activity Entity

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