High memory usage and crash when you receive an HTML message in Skype for Business

Applies to: Skype for Business 2016Skype for Business 2015Microsoft Lync 2013

Symptoms


When you receive an HTML message that contains a malformed DOCTYPE tag (for example, <!DOCTYPE doc [) in Microsoft Skype for Business 2016 or Skype for Business 2015 (Lync 2013), the client consumes high memory and finally crashes.

Resolution


To fix this issue, install one of the following updates:

Note Lync 2013 was upgraded to Skype for Business in April 2015.