How to scan Outlook by using the Microsoft Support and Recovery Assistant tool

Applies to: Outlook 2016Outlook 2013Outlook 2010

Overview


The Microsoft Support and Recovery Assistant (SaRA) uses advanced diagnostics to report known problems and details about your Microsoft Outlook configuration. Reported problems are linked to public-facing documentation (usually a Microsoft Knowledge Base article) for possible fixes. If you're a Helpdesk professional, you can review customer reports that are generated in HTML format.

The SaRA scenario that is described in this article is the replacement for the Outlook scanning functionality that was originally provided by the Office Configuration Analyzer Tool (OffCAT).