Troubleshoot message saying Microsoft Launcher needs attention

Applies to: Microsoft account

The message "Microsoft Launcher needs attention" can appear for several reasons, including if your child's Android device is turned off or out of a service area. Here are some possible fixes:

  • Make sure Microsoft Launcher is installed on your child's Android device.
  • Make sure your child is signed in to Microsoft Launcher on their Android device.
  • Make sure your child has turned on permissions for Microsoft Launcher in their Android device's settings.