Applications aren’t deployed to Windows 10 ARM64 devices in Configuration Manager

Applies to: System Center Configuration Manager (current branch - version 1702)System Center Configuration Manager (current branch - version 1706)System Center Configuration Manager (current branch - version 1710)

 

Symptoms


Consider the following scenario:

  • You have Configuration Manager current branch version 1710 or a later version that is installed in a hybrid mobile device management (MDM) environment.
  • You have Windows 10 ARM64 devices that are enrolled in this environment.
  • An application was deployed to Windows 10 devices in an earlier version of Configuration Manager.

In this scenario, the application isn’t automatically deployed to the Windows 10 ARM64 devices.

Cause


This issue occurs because Windows 10 ARM64 isn’t automatically added to the list of supported operating systems for the application.

Resolution


To fix this issue, manually update the deployment type of the application, and then redeploy the application. To do this, follow these steps:

  1. In the Configuration Manager console, go to Software Library > Application Management > Applications.
  2. In the Applications list, right-click the application that you want to deploy to Windows 10 ARM64 devices, and then click Properties.
  3. Click the Deployment Types tab, select the deployment type, and then click Edit.
  4. Click the Requirements tab, select the operating system requirement, and then click Edit.
  5. Under Windows 10, select All Windows 10 (ARM64), and then click OK three times to close all dialog boxes.
  6. Click the Deployments tab, and then note the existing deployments.
  7. Delete deployments to the following collections:
     
    • Device collections that include Windows 10 ARM64 devices.
    • User collections that include users who have Windows 10 ARM64 devices enrolled.
  8. Re-create the deleted deployments.