MPN Support contract is available for 1 years and 30 days

Applies to: Partner

Summary


MPN Core technical benefits are valid for the MPN offer duration of 1 year + 30 days to allow time for reenrolment or Action pack subscription renewal.

After 1 year and 30 days the technical benefits expire and cannot be used. An expired support contract will not be displayed for Azure or Dynamics 365. For On-Premises products an expired support contract will be displayed under the “Unavailable support plans” section.

Applies to


  • MPN Core benefits (including Addition benefit toolkits)
    • Partner Support Gold 20pack, Partner Support Silver 15pack, Partner Support MAPS 10pack
    • Partner Advisory Gold 50h, Partner Advisory Silver 20h, Partner Advisory Action Pack 5h
  • MPN Signature: Partner Signature unlimited, Partner Signature 10pack, Partner Signature 5pack

Note: This does not this apply to Advanced Support for Partners or any Partner Premier support offerings

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