"An error occurred during this screen presentation" error occurs in VbSS application sharing conference in Skype for Business Server 2015

Applies to: Skype for Business Server 2015

Symptoms


In a Microsoft Skype for Business Server 2015 environment, you apply the March 2018 cumulative update for Skype for Business Server 2015 and enable Video-based Screen Sharing (VbSS) in Skype for Business. In this scenario, when you try to share your desktop during a conference, you may receive the following error message:

An error occurred during the screen presentation.

Workaround


To work around this issue, refer to the following article to disable VbSS in Skype for Business Server.

Video based Screen Sharing for Skype for Business Server

Resolution


To fix this issue, install the January 2019 cumulative update 6.0.9319.537 for Skype for Business Server 2015, Conferencing Server.