Can't change microphone or speaker volume in Options during a Skype call in Skype for Business 2016

Applies to: Skype for Business 2016

Symptoms


When you are in a Skype call in Microsoft Skype for Business 2016, you may find you can't change the microphone or speaker volume by using Options > Audio Device

Resolution


To fix this issue, install the December 4, 2018, update (KB4461545) for Skype for Business 2016.

More Information


After you install this update, you will receive a messagethat informs you that the change will take effect from the next call.