Cloud Voicemail is replacing Exchange Online Unified Messaging (UM) in providing voice messaging functionality for Skype for Business 2019 voice users.
Cloud Voicemail provides the following benefits for on-premises and online users who have mailboxes on Exchange Server 2019 or Exchange Online:
- Voicemail answering and deposit functionality with enhanced speech transcription
- Access to Exchange mailbox voicemails by using Skype for Business Online or Outlook clients
- Ability to use the Office 365 web-based portal to manage voicemail options
- Support for Exchange mailboxes on-premises or in the cloud
- Leveraging of existing user greetings from Exchange Online Unified Messaging
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