Skype for Business 2016 freezes when specific content is pasted to an IM conversation Content provided by Microsoft Applies to: Skype for Business 2016 Select Product Version All Products Symptoms When you paste specific clipboard content (for example, a particular format of HTML content) to an IM conversation in Microsoft Skype for Business 2016, the client may freeze. Resolution To fix this issue, install the March 5, 2019, update (KB4462190) for Skype for Business 2016. Last Updated: Mar 5, 2019 Did this solve your problem? Yes No Tell us what we can do to improve the article Submit Thanks! Your feedback will help us improve the support experience.