The Extended Security Update (ESU) program is a last resort option for customers who need to run certain legacy Microsoft products past the end of support. It includes Critical* and/or Important* security updates for a maximum of three years after the product’s End of Extended Support date.
Extended Security Updates will be distributed if and when available. ESUs do not include new features, customer-requested non-security updates, or design change requests.
*As defined by the Microsoft Security Response Center (MSRC).
For technical support, customers must purchase Extended Security Updates and have an active support plan in place to get technical support on a product that has moved beyond the Extended Support date. Please call 1-800-Microsoft to receive support.
For security updatesonly, customers can receive Extended Security Updates on the following products for free:
SQL and Windows Server 2008/R2: Customers who move workloads to Azure Virtual Machines (IaaS) “as-is” will have free access to Extended Security Updates for both SQL Server and Windows Server 2008 and 2008 R2 for three years after the End of Support.
Extended Security Updates are available through specific volume licensing programs. Contact your Microsoft partner or account team to learn more. ESUs for select Embedded products are available via your embedded device manufacturer.
Coverage will be available in three consecutive 12-month increments following End of Support. Customers cannot buy partial periods (e.g., only 6 months). Extended Security Updates are transacted per year (12-month period), commencing with the End of Support date.
Eligible customers can use the Azure Hybrid Benefit (available to customers with active Software Assurance or Server Subscriptions) to obtain discounts on the license of Azure Virtual Machines (IaaS) or Azure SQL Database Managed Instance (PaaS).
No, customers must purchase the Extended Security Update program separately. The cost of Extended Security Updates is not included in the price of the Unified Support. However, customers can use Unified Support to get technical support for products covered by ESUs. Onsite or proactive support will only be available to a customer if it is part of their Unified Support agreement.