Certain printers do not print in Windows Server 2012

Applies to: Windows Server 2012

Summary


This update resolves the following issue:

  • Addresses an issue that might prevent certain printers from printing. The print spooler might generate an error or close unexpectedly when attempting to print, and no output will come from the affected printer. You might also encounter issues with the apps you are attempting to print from, such as receiving an error, or the app might close unexpectedly. This issue might also affect software-based printers, such as when printing to PDF.

Known issues in this update


We are currently not aware of any issues that affect this update.

How to get this update


Microsoft Update Catalog

To get the stand-alone package for this update, go to the Microsoft Update Catalog website.

Prerequisites 

We strongly recommend that you install the latest servicing stack update (SSU) before you apply this update. The latest SSU for your version of Windows can be found in ADV990001 | Latest Servicing Stack Updates

File information


File verification


File attributes

The English (United States) version of this software update installs files that have the attributes that are listed in the following tables.

References


For information on SSUs, see the following articles:

Learn about the terminology that Microsoft uses to describe software updates.