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The Modern Translation feature in Microsoft 365 Apps is making changes that may require you or your tenant administrators to install an update if you are using the Current Channel (Windows and Mac), Monthly Enterprise Channel, Semi-Annual Enterprise Channel (Preview) July 2023, Semi-Annual Enterprise Channel July 2023, Semi-Annual Enterprise Channel January 2023, Semi-Annual Enterprise Channel Extended July 2022 and the Office Add-In Translator for Outlook.

Starting on Jan 22nd, 2024, the Translation feature will cease working. To avoid loss of functionality, please ensure that you updated your installation versions to match or be later than the below versions/build numbers. 

Channel

Version

Build Number

Release Date

Current (Windows)

2311

17029.20108

December 12, 2023

Current (Mac) Word, PowerPoint, Excel, OneNote

2309

16.77.1 (23091703)

September 19, 2023

Monthly Enterprise Channel

2310

16924.20180

December 12, 2023

Monthly Enterprise Channel

2309

16827.20324

December 12, 2023

Semi-Annual Enterprise Channel (Preview)

2308

16731.20460

December 12, 2023

Semi-Annual Enterprise Channel

2302

16130.20868

December 12, 2023

Semi-Annual Enterprise Channel

2208

15601.20832

December 12, 2023

Office LTSC 2021 and Office 2021

2108

14332.20615

December 12, 2023

Translator for Outlook (Office Add-In)

NA

1.1.0.0

June 2023

Teams Desktop

23091422150

September 2023

Teams Mobile Android

2023121501

November 2023

Teams Mobile iOS

2023123001

November 2023

If you are not sure which version of Office you are using or what release channel you are on, see What version of Office am I using?.  

If you are not sure when you get the latest changes, see When do I get the newest features for Microsoft M365?. 

Installation updates

To install updates to your Microsoft 365 installation: 

Follow the steps on Install Office updates - Microsoft Support 

To install updates to Microsoft Teams: 

Follow the steps on Update Microsoft Teams - Microsoft Support 

To install updates to the Translator for Office Add-In: 

Follow the steps on Translator for Outlook - Microsoft Support 

To install updates for Outlook Android or iOS: 

Follow the steps on Microsoft Outlook - Apps on Google Play 

Follow the steps on Outlook for iOS (apple.com) 

Latest updates for Microsoft 365 Apps

Learn about these here

To install updates for OneNote for Windows: 

Follow the steps on Download OneNote 

To prepare Outlook on the Web or Word for the Web: 

Follow the steps on How to Clear Your Cache - Microsoft 365. For browsers other than Edge, please refer to the specific browser product pages. 

What happens if I don’t update my installation after the date Microsoft will supply? 

In Outlook, you will see: We couldn't translate your message at this time. Please try again later.
Modern translator Outlook error

In Windows, you will see: ERROR Sorry, we can't load this feature. Please make sure you have network and/or Internet connectivity. Click "Retry" once you're back online.
Modern translator OneNote error

In Word for the Web, you will see: Feature Error We couldn't connect to the catalog server for this feature.
Modern translator Word Online error

In Outlook on the Web, you will see that the Translate button is no longer highlighted.
Modern translator OWA error

In Teams Mobile, you will see red text appear below the message saying: Can't translate this right now.
Modern translator Teams Mobile error

In Teams Desktop, you will see that the Translate button is no longer highlighted.

Modern translator Teams Desktop error

See more

Admin considerations for the modern Translator feature in Office - Microsoft Support

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