"Shutdown" option missing from the Start Menu and Ctrl+Alt+Del dialog box

Applies to: Microsoft Windows XP Home EditionMicrosoft Windows XP ProfessionalMicrosoft Windows XP Service Pack 2

Author:


Raghu Boddu MVP

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SUMMARY


The "Shutdown" button may not be available in the Start menu and grayed out when you press Ctrl+Alt+Del.

CAUSE


This issue is due to the Local Computer Policy settings.

RESOLUTION


To resolve the issue, perform the following:
 
Click Start, Run.
Type gpedit.msc and click OK.
Navigate to the following path:
 
User Configuration\Administrative Templates\Start Menu and Taskbar
 
Double-click "Remove and Prevent Access to the Shut Down command"
Select "Not configured" or "Disabled"
Close Group Policy window.

MORE INFORMATION


Related articles:
 
MS Knowledge Base article #303070 - "Logoff" and "Shutdown" Are Missing from the Start Menu When You Use Remote Desktop
 
Important: This article includes modifying the registry. It is recommended to have a good backup of the registry, before making the modification. For information about how to back up, restore, and edit the registry, go through the following Microsoft Knowledge Base:
 
- Description of the Microsoft Windows Registry