In Windows Explorer, when you right-click a file or folder, you may experience any of the following behavior:
- Any file-copy operation that is occurring at that time may appear to stop responding.
- Network connection speed may significantly decrease.
- All streaming input/output operations are degraded. For example, streaming audio over Windows Media Player becomes distorted.
When you right-click a file or folder in Windows Explorer, the CPU usage goes to 100 percent while the shortcut menu is displayed. CPU usage returns to the correct level when the shortcut menu is closed.
To work around this behavior, use either of the following methods.
Method 1Turn off the transition effects for menus and ToolTips. To do this, follow these steps:
- Click Start, and then click
- In Control Panel, double-click
Display, and then click the Appearance tab.
- On the Appearance tab, click
- In the Effects dialog box, click to clear the Use the following transition effect for menus and tooltipscheck box, and then click OK two times.
Method 2Click the folder or file that you want (select it) before you right-click it to display the shortcut menu.
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.
Article ID: 819101 - Last Review: Oct 22, 2008 - Revision: 1