When you use a Performance View in the Microsoft Operations Manager (MOM) 2000 Administrator Console to view performance data, you may receive the following message many times until the query is completed:
Hotfix InformationA supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem.
If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, submit a request to Microsoft Customer Service and Support to obtain the hotfix.
Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site: Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.
PrerequisitesYou must apply MOM Service Pack 1 before you apply this hotfix.
Restart RequirementYou must restart your computer after you apply this hotfix.
Hotfix Replacement InformationThis hotfix does not replace any other hotfixes.
File InformationThe English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
DateTime Size File nameThis hotfix replaces the server busy dialog with an hourglass pointer. The hourglass pointer indicates that the query is processing data.
13-May-2003 03:00 3,797,056 Q819624.exe
12-May-2003 13:13 4,642,278 MonitorGui.dll
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section of this article.
For additional information about standard terminology used to describe software updates, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the Standard Terminology That Is Used to Describe Microsoft Software Updates
Article ID: 819624 - Last Review: Jun 14, 2008 - Revision: 1