ID no: c1041724
Exchange System Manager
- The eseutil /p command has been run on the database that you are trying to mount.-and-
- The Eseutil log files have not been removed.
- Determine if the eseutil /p command was run on the database. To do so:
- Click Start, and then click Run.
- In the Open box, type cmd, and then click OK.
- Locate the C:\Program files\ExchSrvr\Bin folder, and then type the following commands.
Note These commands assume that you are running Exchange 2003 from drive C in the Program Files\ExchSrvr\Bin folder and that the .edb files are in the Program Files\ExchSrvr\Mdbdata folder.eseutil /mh "C:\program files\exchsrvr\mdbdata\pub1.edb"
eseutil /mh "C:\program files\exchsrvr\mdbdata\priv1.edb"
- View the output.
If the repair count attribute in the output is 0 (zero), the eseutil /p command was not run on the database. If the repair count attribute in the output is a number other than 0 (zero), the eseutil /p command was run on the database.
- Check the consistency (state) of the information store databases to determine if you have to remove the Eseutil log files. To do so, view the output from the command you ran in step 1.
- The database is consistent if the output lists the database state as Clean Shutdown. All the log files have been committed to the information store.
- The database is not consistent if the output lists the database state as Dirty Shutdown. This state may occur as a result of corruption or it may occur if the log files have not been committed to the information store yet. To determine if this state occurs because the log files have not been committed to the information store, wait a few minutes, and then run the command again.
- If the database state is listed as Clean Shutdown, remove all the log files from the Mdbdata folder. Put these files in a backup folder.
- Mount the information store. To do so:
- Start Exchange System Manager. To do so, click Start, point to Programs, point to Microsoft Exchange, and then click System Manager.
- Double-click ServerName, right-click Mailbox Store, and then click Mount Store.
Article ID: 822449 - Last Review: Mar 29, 2017 - Revision: 3