Prompt for Proxy Server Log on Credentials Appears When You Use Clip Organizer to Search for Clip Art in Office XP Programs

Symptoms

When you use the Clip Organizer feature to search for clip art in any Microsoft Office XP program that supports clip art, for example Microsoft Word, Microsoft PowerPoint, Microsoft Publisher, or Microsoft Excel, you are prompted for credentials to log on to your proxy server.

Cause

This issue occurs if all the following conditions are true:
  • The proxy server on your network is restricted to allow only specific users or a group of users access to the Internet.
  • You try to search for a clip in the Insert Clip Art pane in any Office XP program, or you try to insert a clip by using one of the slide Content Layouts in Microsoft PowerPoint.
  • The Disable Clips Online access from Clip Organizer Office system policy is turned off on your computer.
When you search for clip art, the Clip Organizer feature tries to connect to the Microsoft Clips Online Server. The Clips Online Server requires an Internet connection. If proxy access has been restricted for your user account, you receive a password dialog box that challenges your network credentials.

Resolution

To resolve this behavior, you can turn on the Disable Clips Online access from Clip Organizer Office system policy setting. The use of this policy setting prevents the challenge for network credentials from the proxy server when you search for clip art in Office XP programs and you can keep Internet access through the proxy server restricted to specific users or groups.

Note To configure this policy, you must have the Office XP System Policy Editor and Templates installed on your computer. The System Policy Editor and Templates is installed automatically with the Office XP Resource Kit. If the Office XP Resource Kit is not installed on your computer, download and install the System Policy Editor and Templates (OrkTools.exe). To do so, visit the following Microsoft Web site:To turn on the Disable Clips Online access from Clip Organizer system policy setting, follow these steps:
  1. Click Start, point to All Programs, point to Microsoft Office Tools, point to Microsoft Office XP Resource Kit Tools, and then click System Policy Editor.
  2. On the File menu, click Open Registry.
  3. Double-click Local User.
  4. Expand Microsoft Office XP Clip Organizer, and then click to select the Disable Clips Online access from Clip Organizer check box.
  5. In the Settings for Disable Clips Online access from Clip Organizer section, click to select the Check to enforce setting on; uncheck to enforce setting off check box, and then click OK.
  6. On the File menu, click Save.
  7. Quit System Policy Editor.

More Information

When you apply the Disable Clips Online access from Clip Organizer policy setting, the following registry key is added with the DisableClipsOnline registry value set to 1:
HKEY_CURRENT_USER\Software\Policies\Microsoft\Office\10.0\Clip Organizer
For additional information about how to set system policies, visit the following Microsoft Web site:For additional information about how to obtain the Microsoft Office XP Resource Kit, click the following article number to view the article in the Microsoft Knowledge Base:

290710 OFFXP: How to Obtain the Microsoft Office XP Resource Kit

Properties

Article ID: 823823 - Last Review: Feb 15, 2017 - Revision: 2

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