"Your installation cannot be activated" error message when you try to activate Office 2007 or Office 2003
Content provided by Microsoft
Applies to: Microsoft Office Professional Edition 2003Microsoft Office Small Business Edition 2003Microsoft Office Basic Edition 2003Microsoft Office Access 2003Microsoft Office Outlook 2003Microsoft Office PowerPoint 2003Microsoft Office Publisher 2003Microsoft Office InfoPath 2003Microsoft Office OneNote 2003Microsoft Office Project Professional 2003Microsoft Office Project Standard 2003Microsoft Office Visio Professional 2003Microsoft Office Basic 2007Microsoft Office Enterprise 2007Microsoft Office Home and Student 2007Microsoft Office Professional 2007Microsoft Office Professional Plus 2007Microsoft Office Standard 2007Microsoft Office Ultimate 2007Microsoft Office Word 2007Microsoft Office Visio Professional 2007Microsoft Office Visio Standard 2007Microsoft Office Publisher 2007Microsoft Office Project Professional 2007Microsoft Office Project Standard 2007Microsoft Office PowerPoint 2007Microsoft Office Outlook 2007Microsoft Office Outlook 2007 with Business Contact ManagerMicrosoft Office OneNote 2007Microsoft Office Excel 2007Microsoft Office InfoPath 2007Microsoft Office SharePoint Designer 2007More
For a Microsoft Office XP version of this article, see 300273 .
When you try to activate a Microsoft Office 2007 suite or Microsoft Office 2003, you may receive an error message that is similar to the following:
Your installation cannot be activated because you have activated up to the limit for your Product Key. For details about the maximum allowed number of product activations, close this wizard and review the End User License Agreement, available through the Help menu of this application.
If you believe that you are getting this message in error, click Back and choose the telephone option. The telephone activation system will provide you the opportunity to speak with a support representative about all activation issues.
This behavior may occur if you installed an Original Equipment Manufacturer's (OEM) copy of Office, and you already installed and activated the same OEM copy on another computer. OEM copies of Office 2007 or Office 2003 can only be activated on a single computer.
Note You can remove and then reinstall Office by using the same product key on one computer successfully.