Note This problem can affect Outlook Web Access (OWA) users. The problem may cause various script errors to be returned in the OWA pages, or the problem may cause pages to stop responding (hang) when the pages load.
For example, you may receive OWA errors that are similar, but not limited, to one of the following error messages:
Error: 'g_flsMimeInstalled' is undefined
Error: object expected
The following file is available for download from the Microsoft Download Center:
Download the 831464 package now.
For more information about how to download Microsoft Support files, click the following article number to view the article in the Microsoft Knowledge Base:
Restart requirementYou must restart your computer after you apply this hotfix.
File informationThe English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
Date Time Version Size File nameNote After you install the 831464 hotfix, you must delete the cached compressed copy of the affected files that are located on the server and client computers. To do this, follow the steps in the Workaround section.
29-Oct-2003 22:50 6.0.3790.99 336,384 W3core.dll
To delete the cached files on the server, follow these steps:
- Open the IIS Temporary Compressed Files folder.
The default path is %windows%\IIS Temporary Compressed Files.
- Delete all the files in this folder.
- At a command prompt, enter IISReset to restart all IIS services.
- In Internet Explorer, click Internet Options on the Tools menu.
- Click the General tab, and then click Delete Files.
- Click OK.
Article ID: 831464 - Last Review: Mar 29, 2017 - Revision: 4