When you install download managers on your computer, protocol namespace handlers are installed in the registry. The MBSA call to the API is not successful if MBSA calls from a COM object when protocol namespace handlers are installed in the registry.
Note To verify whether namespace handlers are installed in the registry, follow these steps:
- Click Start, click Run, and then type regedit in the Openbox.
- On the Edit menu, click
Find, type Name-Space Handler in the
Find What box, and then click Find Next.
- Expand the Name-Space Handler key, and then look for the following key: HKEY_CLASSES_ROOT\PROTOCOLS\Name-Space Handler\http.
Article ID: 832489 - Last Review: Oct 22, 2008 - Revision: 1