Wmiprvse.exe crashes in low-memory conditions in Windows Server 2003

Symptoms

On a heavily loaded Microsoft Windows Server 2003-based computer, the Windows Management Instrumentation (WMI) Provider Host program (Wmiprvse.exe) may crash.

Cause

This problem may occur if the computer experiences a low-memory condition. When the computer experiences a low-memory condition, memory corruption may occur in the private heap of the Fastprox.dll file. These random heap corruptions in the Fastprox.dll file may cause the Wmiprvse.exe program to crash.

Resolution

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site: Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

No prerequisites are required.

Restart requirement

You must restart your computer to apply the changes after you install this hotfix. However, you do not have to restart your computer immediately after you install this hotfix.

Hotfix replacement information

This hotfix does not replace any other hotfixes.

File information

The English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel. Windows Server 2003 32-bit editions
   Date         Time   Version            Size    File name
-----------------------------------------------------------
30-Jan-2004 00:10 5.2.3790.125 453,632 Fastprox.dll
Windows Server 2003 64-Bit Enterprise Edition
   Date         Time   Version            Size    File name    Platform
--------------------------------------------------------------------
30-Jan-2004 00:10 5.2.3790.125 1,581,056 Fastprox.dll IA-64
30-Jan-2004 00:10 5.2.3790.125 453,632 Wfastprox.dll x86

Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section of this article.

More Information

For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates
Properties

Article ID: 835438 - Last Review: May 29, 2008 - Revision: 1

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