When you use Joint Photographic Expert Group (JPEG) pass-through or Portable Network Graphics (PNG) pass-through to print on an inkjet print device in Microsoft Windows Server 2003, the Unidrv.dll driver does not function correctly. The Unidrv.dll driver must permit JPEG pass-through or PNG-pass-through to support borderless printing, red-eye reduction, and Exchangeable Image File Format (EXIF) print support.
This problem occurs because the Unidrv.dll driver does not support JPEG pass-through or PNG pass-through. To resolve this problem, you must install this hotfix.
Hotfix informationA supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.
If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.
Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site: Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.
PrerequisitesNo prerequisites are required.
Restart requirementYou do not have to restart your computer after you apply this hotfix.
Hotfix replacement informationThis hotfix does not replace any other hotfixes.
File informationThe English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
Date Time Version Size File name Platform
17-Mar-2004 01:51 0.3.1296.2 264,192 Unidrv.dll x86
17-Mar-2004 01:52 0.3.1296.2 795,648 Unidrv.dll IA-64
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section of this article.
For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates
Article ID: 836797 - Last Review: Mar 29, 2017 - Revision: 3