Method 1: Upgrade or reinstall the Microsoft XML parserTo download the latest XML parser, visit the following Microsoft Web site:
Method 2: Replace the corrupted filesTo resolve this problem, follow these steps:
- Copy the following DLL files from the C:\WINDOWS\SYSTEM folder on a computer that is working to the computer that is experiencing the problem:
- After you replace the files, you must register the files. To register the files, follow these steps:
- Click Start, and then clickRun
- In the Open box, type
REGSVR32 C:\WINDOWS\SYSTEM\MSXML.DLL, and then click
OK. You receive a message when the registration succeeds.
- Repeat steps a and b with the following files:
- Restart your computer.
Article ID: 836982 - Last Review: Mar 29, 2017 - Revision: 2