Security event 681 is generated when you try to log on by using UPN credentials in Windows XP or in Windows 2000

Symptoms

When your user principal name (UPN) credentials use the LogonUser function to log on to a Microsoft Windows XP, a Microsoft Windows 2000 or a Microsoft Windows Server 2003-based computer that is a member of a domain, the logon operation may not work on the first try. And although logon eventually succeeds, the following event is logged in the security event log:

Cause

This issue occurs when the Windows XP, the Windows Server 2003, or the Windows 2000-based computer tries to validate the UPN domain account locally instead of first directing it to the domain. This behavior generates the misleading event 681 error code.

Resolution

Windows 2000 hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, submit a request to Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site: Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

No prerequisites are required.

Restart requirement

You must restart your computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace any other hotfixes.

File information

The English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
   Date         Time   Version            Size    File name
-----------------------------------------------------------
24-Mar-2004 02:17 5.0.2195.6876 388,368 Advapi32.dll
24-Mar-2004 02:17 5.0.2195.6866 69,904 Browser.dll
24-Mar-2004 02:17 5.0.2195.6824 134,928 Dnsapi.dll
24-Mar-2004 02:17 5.0.2195.6876 92,432 Dnsrslvr.dll
24-Mar-2004 02:17 5.0.2195.6883 47,888 Eventlog.dll
24-Mar-2004 02:17 5.0.2195.6890 143,632 Kdcsvc.dll
11-Mar-2004 02:37 5.0.2195.6903 210,192 Kerberos.dll
21-Sep-2003 00:32 5.0.2195.6824 71,888 Ksecdd.sys
11-Mar-2004 02:37 5.0.2195.6902 520,976 Lsasrv.dll
25-Feb-2004 23:59 5.0.2195.6902 33,552 Lsass.exe
11-Mar-2004 02:37 5.0.2195.6897 123,152 Msv1_0.dll
24-Mar-2004 02:17 5.0.2195.6897 312,592 Netapi32.dll
06-Apr-2004 22:03 5.0.2195.6920 361,744 Netlogon.dll
24-Mar-2004 02:17 5.0.2195.6896 1,028,880 Ntdsa.dll
24-Mar-2004 02:17 5.0.2195.6897 388,368 Samsrv.dll
24-Mar-2004 02:17 5.0.2195.6893 111,376 Scecli.dll
24-Mar-2004 02:17 5.0.2195.6903 253,200 Scesrv.dll
05-Feb-2004 20:18 5.0.2195.6896 5,869,056 Sp3res.dll
24-Mar-2004 02:17 5.0.2195.6824 50,960 W32time.dll
21-Sep-2003 00:32 5.0.2195.6824 57,104 W32tm.exe

Windows XP hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, submit a request to Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site: Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

No prerequisites are required.

Restart requirement

You must restart your computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace any other hotfixes.

File information

The English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.

Windows XP 32-bit version

   Date         Time   Version            Size    File name
-----------------------------------------------------------
25-Feb-2004 19:27 5.1.2600.1353 400,896 Netlogon.dll

Windows XP 64-bit version

   Date         Time   Version            Size    File name
---------------------------------------------------------------------
25-Feb-2004 19:24 5.1.2600.1353 1,047,040 Netlogon.dll IA-64
25-Feb-2004 19:27 5.1.2600.1353 400,896 Wnetlogon.dll x86

Windows Server 2003 hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site: Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

No prerequisites are required.

Restart requirement

You must restart your computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace any other hotfixes.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

Windows Server 2003 32-bit version

File nameFile versionFile sizeDateTimePlatform
Netlogon.dll5.2.3790.3090426,49614-Feb-200813:52x86
Netlogon.dll5.2.3790.4236437,24814-Feb-200814:21x86

Windows Server 2003 64-bit version

File nameFile versionFile sizeDateTimePlatformSP requirementService branch
Netlogon.dll5.2.3790.3090689,66414-Feb-200813:06x64SP1Not Applicable
Wnetlogon.dll5.2.3790.3090426,49614-Feb-200813:06x86SP1WOW
Netlogon.dll5.2.3790.4236689,66414-Feb-200813:11x64SP2Not Applicable
Wnetlogon.dll5.2.3790.4236437,24814-Feb-200813:11x86SP2WOW

Windows Server 2003 IA-64 version

File nameFile versionFile sizeDateTimePlatformSP requirementService branch
Netlogon.dll5.2.3790.3090989,69614-Feb-200813:06IA-64SP1Not Applicable
Wnetlogon.dll5.2.3790.3090426,49614-Feb-200813:06x86SP1WOW
Netlogon.dll5.2.3790.4236989,69614-Feb-200813:11IA-64SP2Not Applicable
Wnetlogon.dll5.2.3790.4236437,24814-Feb-200813:11x86SP2WOW

Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

References

For more information about software update packages, click the following article numbers to view the articles in the Microsoft Knowledge Base:

816915 New file naming schema for Microsoft Windows software update packages

824684 Description of the standard terminology that is used to describe Microsoft software updates

For more information about event 681 errors, click the following article number to view the article in the Microsoft Knowledge Base:

273499 Description of security event 681

Properties

Article ID: 837142 - Last Review: Feb 15, 2017 - Revision: 2

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