"STOP 0x0000007B: INACCESSIBLE_BOOT_DEVICE" error message when you use a USB CD-ROM device to install Windows Server 2003 or Windows 2000


Symptoms


When you use a universal serial bus (USB) CD-ROM device to install any of the products in the "Applies to" section of this article, and the BIOS is not enabled for integrated device electronics (IDE) CD-ROM devices, the computer may not start after you install the operating system. You may receive a Stop error message that is similar to the following, where the first parameter varies:
STOP: 0x0000007B (F967963c, c0000034, 0, 0)
INACCESSIBLE_BOOT_DEVICE

Resolution


Update information

The following files are available for download from the Microsoft Download Center:

Microsoft Windows Server 2003, 32-bit editions
Download Download the WindowsServer2003-KB883114-x86-enu.EXE package now.

Microsoft Windows Server 2003, Enterprise Edition for Itanium-based Systems
Download Download the WindowsServer2003-KB883114-ia64-enu.EXE package now.

Microsoft Windows 2000
Download Download the Windows2000-KB883114-x86-ENU.EXE package now.

Release Date: November 24, 2004

For more information about how to download Microsoft support files, click the following article number to view the article in the Microsoft Knowledge Base:
119591 How to obtain Microsoft support files from online services
Microsoft scanned this file for viruses. Microsoft used the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help prevent any unauthorized changes to the file.

Prerequisites

No prerequisites are required.

Restart requirement

You must restart your computer after you apply this hotfix.

Update replacement information

This hotfix does not replace any other hotfixes.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
Windows Server 2003, 32-bit editions
   Date         Time   Version          Size  File name
-------------------------------------------------------
23-Jul-2004 21:53 5.2.3790.196 127,488 Scsiport.sys
Windows Server 2003, Enterprise Edition for Itanium-based Systems
   Date         Time   Version          Size  File name     Platform
-----------------------------------------------------------------
23-Jul-2004 20:55 5.2.3790.196 292,352 Scsiport.sys IA-64
Windows 2000
   Date         Time   Version          Size  File name 
-------------------------------------------------------
29-Jul-2004 19:48 5.0.2195.6961 74,192 Scsiport.sys
Note After you download this hotfix, you must rebuild the Windows CD-ROM image to include this file and then burn a new CD-ROM.

Status


Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

References


For more information, click the following article numbers to view the articles in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

834938 You receive a "DRIVER_IRQL_NOT_LESS_OR_EQUAL STOP 0xD1" error message, and your Windows 2000 Server-based computer stops responding

835166 You receive a "DRIVER_IRQL_NOT_LESS_OR_EQUAL STOP 0xD1" error message, and your Windows Server 2003-based computer stops responding