You can test whether the quorum disk is affected with this problem by running Chkdsk.exe in read-only mode. You can run Chkdsk.exe in read-only mode if you do not use the /f or /x options. For example, you can type chkdsk drive letter: at a command prompt, and then press ENTER. You can use the following switches:
- /f Fixes errors on the disk.
- /x Forces the volume to dismount if it is required.
The volume is in use by another process.
Chkdsk might report errors when no corruption is present.
Volume label is Volume.
WARNING! F parameter not specified. Running CHKDSK in read-only mode.
CHKDSK is verifying files (stage 1 of 3)... Deleting corrupt attribute record (112, "") from file record segment 3.
File verification completed. Errors found.
CHKDSK cannot continue in read-only mode.
Hotfix informationA supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.
If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.
Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site: Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.
PrerequisitesNo prerequisites are required.
Restart requirementYou do not have to restart your computer after you apply this hotfix.
Hotfix replacement informationThis hotfix does not replace any other hotfixes.
File informationThe English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
Windows Server 2003
Date Time Version Size File name Platform
12-Jan-2005 18:07 5.2.3790.247 619,008 Ntfs.sys x86
12-Jan-2005 03:17 5.2.3790.247 1,695,232 Ntfs.sys IA-64
To recover the quorum disk when you apply this hotfix on all the MSCS nodes and then format the quorum disk, follow these steps:
- Double-click the 217103_enu_x86 or IA-64 platform type_zip.exe file, and then extract the file contents to a location that can be accessed by all the nodes in the MSCS cluster.
- Log on to the Windows Server 2003-based computer by using an account that has administrative permissions.
- Double-click WindowsServer2003-KB891189-x86 or IA-64 platform type-enu.exe.
- Back up the quorum disk by using the Windows Server 2003 Backup and Recovery Wizard or a third-party backup utility.
- Format the quorum disk by using the Disk Management utility. For additional information about how to format a quorum disk , click the following article number to view the article in the Microsoft Knowledge Base:257937 How to format an existing partition on a shared cluster hard disk
- Restore the quorum disk using the Windows Server 2003 Backup and Recovery Wizard or a third-party backup utility.
Article ID: 891189 - Last Review: Mar 29, 2017 - Revision: 3