When you click a hyperlink to an Adobe Acrobat PDF file in an Office document, Adobe Acrobat Reader starts and then closes without opening the PDF file

Applies to: Microsoft Office Access 2007Microsoft Office Excel 2007Microsoft Office InfoPath 2007 More

Symptoms


You create a hyperlink to an Adobe Acrobat Portable Document Format (PDF) file in a document in one of the programs that are listed in the "Applies to" section. When you click the link to open the PDF file, Adobe Acrobat Reader starts and then closes without opening the PDF file. This problem also occurs when you click an existing link to a PDF file in one of the programs that are listed in the "Applies to" section.

Cause


This problem occurs if you have Adobe Acrobat Reader 7.0 installed on the computer.

Resolution


To resolve this problem, update Adobe Acrobat Reader 7.0 to Adobe Acrobat Reader 7.01. To do this, follow these steps:
  1. Start Adobe Acrobat Reader.
  2. On the Help menu, click Check for updates now.
  3. Under Current Updates, click Adobe Acrobat 7.0.1 and Reader 7.0.1 Update, and then click Add.
  4. Click Update.
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