The Office Setup program unexpectedly quits, and you do not receive an error message
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Microsoft Office Professional Edition 2003
Microsoft Office Small Business Edition 2003
Microsoft Office Basic Edition 2003
Microsoft Office Access 2003
Microsoft Office Outlook 2003
Microsoft Office Outlook 2003 with Business Contact Manager
Microsoft Office PowerPoint 2003
Microsoft Office Publisher 2003
Microsoft Office Publisher 2003 with Digital Imaging
Microsoft Office InfoPath 2003
Microsoft Office OneNote 2003
Microsoft Office Project Professional 2003
Microsoft Office Project Standard 2003
Microsoft Office Visio Professional 2003
Microsoft Office XP Standard Edition
Microsoft Office XP Small Business Edition
Microsoft Office XP Developer Edition
Microsoft Access 2002 Standard Edition
Microsoft Excel 2002 Standard Edition
Microsoft Outlook 2002 Standard Edition
Microsoft PowerPoint 2002 Standard Edition
Microsoft Word 2002
Microsoft Publisher 2002 Standard Edition
Microsoft Project 2002 Professional Edition
Microsoft Visio 2002 Professional Edition
Microsoft Visio 2002 Standard Edition
Microsoft Office Basic 2007
Microsoft Office Enterprise 2007
Microsoft Office Home and Student 2007
Microsoft Office Professional 2007
Microsoft Office Professional Plus 2007
Microsoft Office Standard 2007
Microsoft Office Ultimate 2007
Microsoft Office Word 2007
Microsoft Office Visio Professional 2007
Microsoft Office Visio Standard 2007
Microsoft Office Publisher 2007
Microsoft Office Project Professional 2007
Microsoft Office Project Standard 2007
Microsoft Office PowerPoint 2007
Microsoft Office Outlook 2007
Microsoft Office Outlook 2007 with Business Contact Manager
Microsoft Office OneNote 2007
Microsoft Office Excel 2007
When you try to install a Microsoft Office 2007, Microsoft Office 2003 or Microsoft Office XP program, you experience the following symptoms:
The Setup program unexpectedly quits.
The active Setup dialog box disappears.
You do not receive an error message.
For example, the Product Key dialog box may unexpectedly disappear.
To resolve this problem, examine each local hard disk for errors. To do this, follow these steps:
Open My Computer.
Right-click the first hard disk that is listed, and then click Properties. Typically, the first hard disk is drive C.
Click the Tools tab.
Click Check Now.
Click to select both the Automatically fix file system errors check box and the Scan for and attempt recovery of bad sectors check box. Then, click Start.
Click Yes if you receive the following message:
The disk check could not be performed because the disk check utility needs exclusive access to some Windows files on the disk. These files can be accessed only by restarting Windows. Do you want to schedule this disk check to occur next time you restart the computer?
Click OK, and then restart the computer.
If you do not receive this message, the disk scan starts.
When the disk scan is finished, repeat steps 2 through 6 for all remaining hard disks on the computer.
After all hard disks are checked for errors, you can successfully install the Office program.
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
ERROR: at System.Diagnostics.Process.Kill()
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