- The processor speed is slower than the required processor speed.
- The processor uses a technology, such as Intel SpeedStep, that has automatically and temporarily lowered the processor speed to save energy for less processor-intensive tasks.
- On a computer that is running Microsoft Windows 98 or Microsoft Windows XP, click Start, click Run, type Dxdiag in the Open box, and then click OK.
On a computer that is running Windows Vista, click Start, type dxdiag in the Start Search box, and then click dxdiag.exe in the Programs list.
- On the System tab, under System Information, note the value that is next to Processor.
- Close the DirectX Diagnostic Tool window.
If you are using a notebook as the computer that meets the system requirements, use AC power instead of the battery. Alternatively, adjust the power settings in Windows Vista to High Performance.
To do this, follow these steps:
- Click Start, type powercfg.cpl in the Start Search box, and then press ENTER.
- Click High Performance.
Article ID: 909534 - Last Review: Mar 29, 2017 - Revision: 2