Note This problem occurs in this situation when any version of Windows Vista is installed.
Method 1Use the Windows XP CD-ROM to reinstall Windows XP.
Method 2If you use the Winnt32.exe program to reinstall Windows XP, make sure that you select the launch setup option and not the boot legacy operating system option.
Note These options appear when you restart the computer after you run the Winnt32.exe program.
Article ID: 911080 - Last Review: Mar 29, 2017 - Revision: 3