- You install the Microsoft Windows Small Business Server (Windows SBS) 2003 Transition Pack on a Windows SBS 2003-based computer.
- The Backup Exec program is installed on this computer.
- The Windows SBS 2003 Transition Pack indicates that it has installed successfully.
Additionally, you may experience one or more of the following symptoms:
- The computer displays a Windows Server 2003 startup screen, but the Microsoft Windows XP logo appears in the Start menu. The Windows XP logo may also appear when a service starts or when you run the Winver tool.
- The Windows SBS 2003 Transition Pack stops and then displays an error message that states that you are running Microsoft Small Business Server 4.0 or Microsoft Small Business Server 4.5.
- If you try to install Windows Server 2003 Service Pack 1 on the computer, a Windows Activation window appears when the computer restarts. However, Windows does not start.
- Windows SBS 2003-specific functionality, such as licensing, is still referenced. However, the functionality does not work because of missing DLL paths.
- The Terminal Services service is unavailable in Add or Remove Programs.
- The product ID (PID) is still a Windows SBS 2003 PID.
Note To view the PID, right-click My Computer, and then click Properties. The PID appears in the
Registered section on the General tab. Typically, a Windows SBS 2003 PID starts with 74995.
The Transition Pack uses the following registry subkey to determine the Windows SBS 2003 version:
- This registry subkey is no longer used by Microsoft Small Business Server 2000 or by Windows SBS 2003.
- When you install version 9.x or version 10.x of the Backup Exec program on a computer that is running Small Business Server 2000 or Windows SBS 2003, the Backup Exec program adds this registry subkey.
Article ID: 914990 - Last Review: Mar 29, 2017 - Revision: 3