Error message when you use Windows Media Player 10 to play online media files: "C00D11DA - Windows Media Player cannot play, synchronize, or burn a protected file because an error occurred while verifying the license"

Applies to: Windows Media Player 10Microsoft Windows XP ProfessionalMicrosoft Windows XP Home Edition

Symptoms


When you use Microsoft Windows Media Player 10 to play online media files on a Microsoft Windows XP-based computer, you receive an error message that resembles the following:
C00D11DA - Windows Media Player cannot play, synchronize, or burn a protected file because an error occurred while verifying the license.

Cause


This issue occurs if the Digital Rights Management (DRM) system is corrupted on the computer.

Resolution


To resolve this issue, run the Microsoft Fix it 50765 to automatically reset the DRM system.

To run the Fix it, visit the following site: 

More Information


For more information about Windows Media technologies, visit the following Microsoft Web site:The third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, about the performance or reliability of these products.