Opening a file is blocked by your registry policy setting or File Block settings in Word

Applies to: Word 2013Microsoft Word 2010Microsoft Office Word 2003

Symptoms


Error messages you may receive when you open a file in Microsoft Word. 

Error message 1
You are attempting to open a file type that is blocked by your registry policy setting.
Error message 2
You are attempting to open a file that was created in an earlier version of Microsoft Office. This file type is blocked from opening in this version by your registry policy setting.
Error message 3
You are attempting to open a file type File_Type that has been blocked by your File Block settings in the Trust Center.

Resolution


To fix this issue, disable the restriction on opening documents of certain types.

Method 1: Disable the restriction by yourself

Method 2 Using Administrative Template files and the Office Customization Tool to disable the restriction

To fix this issue if you do not want to disable the restriction:

Method 3 Use a trusted location, or create an exempt location

 

Cause


This issue may occur if one of the following conditions is true:
  • You are using Word 2013 or Word 2010, and you try to open a file that was saved in one of the following earlier Word formats. (Word 2013 and Word 2010 do not support documents that were saved in the following Word formats.)
    • Microsoft Word for Windows 1.x
    • Microsoft Word for Windows 2.x
    • Microsoft Word for the Macintosh 4.x
    • Microsoft Word for the Macintosh 5.x
    • Microsoft Word 6.0 Binary Documents and Templates
    • Microsoft Word 95 Binary Documents and Templates
  • You are using Word 2007, and you try to open a file that was saved in one of the following earlier Word formats. (Word 2007 does not support documents that were saved in the following Word formats.)
    • Microsoft Word for Windows 1.x
    • Microsoft Word for Windows 2.x
    • Microsoft Word for the Macintosh 4.x
    • Microsoft Word for the Macintosh 5.x
  • An administrator restricted the kinds of documents that you can open or save in Word 2007 or in Word 2003. An administrator can set a registry key to restrict this functionality.

    For Word 2007, the registry key can be set in the 2007 Office System Administrative Templates. For more information, see the "Word 2007" subsection of the "More Information" section.

    For Word 2003, security update 934181 enables the administrator to block the ability to save or to open files in Word 2003. For more information, see the "Word 2003" subsection of the "More Information" section.

More Information


How to restrict files in Microsoft Word