Installation fails, and you receive an error message when you try to install a 2007 Office suite or program, or an Office 2010 suite or program by double-clicking an .msi file: "Error 1713" or "MSI Error 41"


You try to install a 2007 Microsoft Office suite or standalone program or an Office 2010 suite or standalone program by double-clicking an .msi file. When you do this, you receive one of the following error messages:
Error 1713

MSI_package_name cannot install one of its required products. Contact your technical support group.
System Error: See
MSI Error 41

Contact your administrator or product vendor for assistance.
Additionally, the installation fails.


This issue occurs by design in the 2007 Office and Office 2010 products. You cannot install a 2007 Office suite or an individual 2007 Office program, or an Office 2010 suite or individual program by running an .msi file that is provided in the Office suites.


To resolve this issue, you must run the Setup.exe file. To do this, locate the Setup.exe file in the root folder of the installation source, and then double-click the file.

More Information

For more information about this issue, see the Readme.htm file in the root folder of the installation source.

Additionally, see the Setup sequence of events in the 2007 Office system topic in the 2007 Office Resource Kit. To do this, visit the following Microsoft Web site:

Also, see the the Setup architecture overview for Office 2010 topic in the Office 2010 Resource Kit:

Article ID: 926279 - Last Review: Sep 12, 2011 - Revision: 1

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