Installation fails, and you receive an error message when you try to install a 2007 Office suite or program, or an Office 2010 suite or program by double-clicking an .msi file: "Error 1713" or "MSI Error 41"
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Applies to: Office Basic 2007Office Enterprise 2007Office Home and Student 2007Office Professional 2007Office Professional Plus 2007Office Standard 2007Office Ultimate 2007Microsoft Office Access 2007Microsoft Office Excel 2007Microsoft Office InfoPath 2007Office OneNote 2007Microsoft Office Outlook 2007Microsoft Office PowerPoint 2007Office Project Professional 2007Office Project Standard 2007Microsoft Office Publisher 2007Microsoft Office Visio Professional 2007Microsoft Office Visio Standard 2007Office Word 2007Office Home and Business 2010Office Home and Student 2010Office Standard 2010Office Professional 2010Office Professional Plus 2010Access 2010Excel 2010Microsoft Word 2010PowerPoint 2010Publisher 2010Visio Professional 2010Visio Standard 2010Microsoft Outlook 2010Microsoft OneNote 2010InfoPath 2010Project Professional 2010Project Standard 2010SharePoint Workspace 2010More
You try to install a 2007 Microsoft Office suite or standalone program or an Office 2010 suite or standalone program by double-clicking an .msi file. When you do this, you receive one of the following error messages:
MSI_package_name cannot install one of its required products. Contact your technical support group. System Error: See http://support.microsoft.com/?kbid=926279.
MSI Error 41
Contact your administrator or product vendor for assistance.
Additionally, the installation fails.
This issue occurs by design in the 2007 Office and Office 2010 products. You cannot install a 2007 Office suite or an individual 2007 Office program, or an Office 2010 suite or individual program by running an .msi file that is provided in the Office suites.
To resolve this issue, you must run the Setup.exe file. To do this, locate the Setup.exe file in the root folder of the installation source, and then double-click the file.
For more information about this issue, see the Readme.htm file in the root folder of the installation source.
See the the Setup architecture overview for Office 2010 topic in the Office 2010 Resource Kit: