This article is intended for a beginning-to-intermediate computer user.
- When you try to add a Hotmail account or an MSN account to Windows Mail, you receive the following message:
- When you try to use a Windows Live email account or a different web-based email account in Windows Mail, you can't send or receive email messages.
To resolve this problem, use Windows Live Mail instead of Windows Mail to access a web-based (HTTP) email account.
Note Windows Live Mail is part of Windows Essential.
To download Windows Live Mail, click the following link to download directly.
Windows Live Mail works with popular web-based email services such as Hotmail, AOL mail, Google mail, and Yahoo! mail. Windows Live Mail is built to automatically configure many popular e-mail services.
Windows Live Mail also supports Post Office Protocol 3 (POP3), Internet Message Access Protocol (IMAP), and Simple Mail Transfer Protocol (SMTP) server types.
If you do not know how to set up email account in Windows Live Mail, go to the following Microsoft website: The third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, about the performance or reliability of these products.
Article ID: 926374 - Last Review: Jul 12, 2013 - Revision: 1