If you start Internet Explorer with add-ons disabled, you may find that this resolves the issue. Then, you can locate and disable the add-on that conflicts with Internet Explorer. To do this, follow these steps:
- Start Internet Explorer.
- On the Tools menu, point to Manage Add-ons, and then click Enable or Disable Add-ons.
- In the Manage Add-ons dialog box, click an add-on.
- Under Settings, click Enable, and then click OK.
- Restart Internet Explorer.
If the problem occurs, the add-on that you recently enabled conflicts with Internet Explorer.
- Repeat steps 1 through 5 until you locate the add-on that conflicts with Internet Explorer. Then, disable the add-on.
Article ID: 928426 - Last Review: Jun 10, 2008 - Revision: 1