The update that this article describes has been replaced by a newer update. To resolve this problem, install the most current security update. To install the most current update, visit the following Microsoft Web site:
A computer that is running Microsoft Windows XP with Service Pack 2 crashes. You may receive one of the following Stop error messages:
Error message 1
Error message 1
STOP 0x0000001a: MEMORY_MANAGEMENTError message 2
STOP 0x0000000a: IRQL_NOT_LESS_OR_EQUAL
This problem occurs because of a race condition in the memory manager.
Method 1: Install security update 931784 (Recommended)To install the most current update, visit the following Microsoft Web site:
Method 2: Install update 929338The following file is available for download from the Microsoft download center:
For more information about how to download Microsoft support files, click the following article number to view the article in the Microsoft Knowledge Base:
119591 How to obtain Microsoft support files from online servicesMicrosoft scanned this file for viruses. Microsoft used the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help prevent any unauthorized changes to the file.
PrerequisitesYou must have Windows XP Service Pack 2 installed to apply this update.
Restart requirementYou have to restart the computer after you apply this update.
Update replacement informationSecurity update 931784 replaces this update.For more information about security update 931784, click the following article number to view the article in the Microsoft Knowledge Base:
931784 MS07-022: Vulnerability in the Windows kernel could allow elevation of privilege
File informationThe English version of this update has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.
|File name||File version||File size||Date||Time||Platform||SP requirement|
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
Article ID: 929338 - Last Review: Jun 13, 2014 - Revision: 1
Microsoft Windows XP Service Pack 2, Microsoft Windows XP Professional, Microsoft Windows XP Home Edition