You establish a virtual private networking (VPN) connection to the corporate network from a computer that is running Windows Vista. When you try to access network resources, you experience the following symptoms:
- You cannot access network resources.
- Domain name resolution is not successful.
This issue can occur if one of the following conditions is true:
- The computer is not joined to a Microsoft Windows domain. For example, you establish a VPN connection from a home computer to the corporate network.
- The computer is configured to use TCP/IP version 6 (TCP/IPv6). Additionally, TCP/IP version 4 (TCP/IPv4) is not installed on the computer or is not enabled on the VPN connection.
- TCP/IPv4 is installed on the computer. But a Domain Name System (DNS) suffix cannot be obtained for the TCP/IPv4 address.
To work around this issue, manually configure the DNS suffix for the TCP/IPv4 address in the VPN connection. To do this, follow these steps:
- Click Start, right-click Network, and then click Properties.
- Click Manage network connections.
- Right-click the VPN connection that you want to configure, and then click Properties.
- If you are prompted to confirm that you want to continue, click Continue.
- In the This connection uses the following items box on the Networking tab, click Internet Protocol Version 4 (TCP/IPv4), and then click Properties.
- Click Advanced, and then click the DNS tab.
- Specify the DNS suffix for the connection, and then click OK three times.
For more information about TCP/IPv6 and about Windows Vista, visit the following Microsoft Web sites:
Article ID: 929853 - Last Review: Oct 22, 2008 - Revision: 1