FIX: You may receive a Microsoft Management Console error message when you try to view the properties of a .NET object in Transaction Integration Manager


A computer has Microsoft Host Integration Server 2006 or Microsoft BizTalk Adapters for Host Systems installed. When you try to view the properties of a .NET object by using the Transaction Integrator (TI) Manager Microsoft Management Console (MMC) snap-in, you may receive the following error message:
Microsoft Management Console

Microsoft Management Console has encountered a problem and needs to close. We are sorry for the inconvenience.
Note TI Manager closes when you click either Send Error Report or Don’t Send.

Additionally, an event message that resembles the following may be logged in the Application log:This problem only occurs when either of the following conditions is true:
  • The computer does not have Microsoft Internet Information Services (IIS) installed.
  • The computer has IIS installed. However, IIS is not started. In this scenario, you may receive the same MMC error message. However, the error message details may indicate that the faulting module is Ntdll.dll instead of Hipobjects.dll.


When the Properties dialog box for a .NET object is displayed in TI Manager, TI Manager tries to retrieve the array of virtual directories . If IIS is not installed or is not running, a null array is returned instead of an empty array. An application exception occurs when the null array is returned. Therefore, you experience the symptoms that are mentioned in the "Symptoms" section.


Service pack information

To resolve this problem, obtain the latest service pack for Host Integration Server 2006. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
979497 How to obtain the latest Host Integration Server 2006 service pack

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site: Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.
32-bit (x86) version
File nameFile versionFile sizeDateTimePlatform
64-bit (x64) version
File nameFile versionFile sizeDateTimePlatformSP requirementService branch
Microsoft.hostintegration.ti.assemblyutilities.dll7.0.2763.072,54404-Jan-200719:17x64SP1Not Applicable
Note Because of file dependencies, the most recent fix that contains these files may also contain additional files.


To work around this problem, install and run IIS on the computer that you use to manage TI .NET objects by using TI Manager.


Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

More Information

Steps to reproduce the problem

To view the properties of a TI object in TI Manager, follow these steps:
  1. If you installed Host Integration Server 2006, click Start, click All Programs, click Microsoft Host Integration Server 2006, and then click TI Manager.

    If you installed Microsoft BizTalk Adapters for Host Systems instead of Host Integration Server 2006, click Start, click All Programs, click Microsoft BizTalk Adapters for Host Systems, and then click TI Manager.
  2. To list the TI objects that have been added in TI Manager, expand Transaction Integrator, expand Windows-Initiated Processing, and then click Objects.
  3. To view the properties for a TI object, right-click a TI object, and then click Properties.

    The problem that is described in this article occurs after you click Properties or shortly after the Properties dialog box appears.